Delivery & Payment

 

Payment Options
Delivery Information
Delivery Timeframes
Delivery Delays
Australia Wide Deliveries
Overseas Deliveries

 

Payment Options

Perfect Baby Shower accepts Visa and MasterCard payments via eWay, a secure socket layer (SSL) certified to encrypt your personal information. We will take all reasonable precautions, to keep the details of your order and payment secure. Unless we are found negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

We also offer direct deposit and the bank details will be given to you at checkout. Please use your order number or name as reference when depositing the funds. Your order will not be shipped until payment has been cleared in our bank account which can take 2-3 business days. If payment has not been received within 5 days your order will be cancelled.

 

Delivery Information

Once your order with Perfect Baby Shower has been processed and is ready for shipping, you will be sent an email with a tracking number from Star Track or Australia Post to track your parcel. It is your responsibility to track your parcel, it is suggested you do this on a daily basis as occasionally the courier may leave an attempted delivery note that you can miss. Once the goods have left our warehouse and an attempted delivery has been made, it is then your responsibility to organise collection of your parcel.

 

Delivery Timeframes

We always endeavour to deliver parcels within 3-6 days however, some areas of Australia such as remote rural areas, regional areas in NSW, VIC, ACT, TAS, NT and Southern WA may take longer, especially in the wet season.
No compensation or responsibility can be taken for delivery delays on the part of the courier or mail company. As such estimated delivery times of arrival are only approximate. The courier delivers Monday to Friday between business hours and is unable to do weekend deliveries.

 

Delivery Delays

If your order has not arrived in a timely manner please contact Star Track on 132345 and quote your tracking number. If you require further assistance in tracking your order please donít hesitate to contact us on 1300 862 821. If you have not tracked your order in good time Perfect Baby Shower are unable to offer a refund if your goods arrive too late for your event. Please remember, unexpected delays can happen that are beyond our control, and Perfect Baby Shower canít be held accountable for.

If the fault lies with Perfect Baby Shower, and we have delivered to the wrong address, we will happily replace your order without delay.


Australia Wide Deliveries

Perfect Baby Shower offers door to door delivery service with Star Track for a flat rate of $12.95 Australia wide. Deliveries to the Northern Territory will incur an additional shipping fee of $15.10 and needs to be selected when checking out your shopping cart.

Pick-up can be arranged in the Cardwell area, please select the pick-up option at check-out.

Air Freight is available, please contact us to arrange this option as it is charged on a weight/volume basis.

Toll Priority - Up to 1kg - $20; Up to 3kg - $30; Up to 5kg - $40 (Next day delivery after pick-up).

 

Overseas Deliveries

We are unable to deliver overseas due to the high costs involved.